Coffee Freshness Alert feature not operating

Possible Cause: RFID collar is missing from carafe.
Ensure RFID Collar is in place.
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Possible Cause: Existing RFID Collar is not working.
Replace RFID Collar with a new one.
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Brewers are next to each other and glass carafes, thermal carafes are not operating properly.
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If the steps above do not resolve the issue, call for service.

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