Leakage from door spout

Possible cause: Improper lubrication of draw valve O-rings.
Follow the assembly procedures provided in the 14-day cleaning instructions in the operator’s manual. Replace missing or damaged O-rings. Note: This process will take approximately 10 minutes on soft-serve side, and the product must be frozen. This will take approximately 90 minutes on the shake side and will require disassembly.
If the step above does not resolve the issue, call for service.