Over/under cooked meat

Adjust cook times. InfiniteGap Grills (models 32/34/35/36/38)
Adjust cook times. IntelliGap Grills (models C832/C834/C835/C842/C844/C845)
Clean carbon build-up from grill surfaces. Follow daily cleaning procedures in the Equipment Manual.
Squeegee between each product run.
Do not use the metal scraper with lower release sheets.
Product damaged by freezer burn (chalky colored product). Replace product.
Ensure grill is in proper mode.
For breakfast, grill should be set to AM; for all other dayparts, grill should be set to PM. Press the AM/PM Key to set the grill to the correct mode. Note: Applies models C832/C834/C835/C842/C844/C845 only.
Check to see if Teflon sheets require replacement. If Teflon sheets are worn, proceed with next step to replace them.
Replace upper and/or lower release sheet
If the step above does not resolve the issue, call for service.