Thawed fries/freezer not reaching operating temp

Air filter may be clogged and condenser fins may be dirty. Wash air filter and brush off condenser fins.
There may be ice build-up inside the freezer. Follow instructions in PM card to defrost and clean freezer and to clean removable parts.
Note: This process will take approximately 2.5 hours.
If the step above does not resolve the issue, call for service.